IBIDAN PTE LTD

Founder Story

Shannon Eu

Founder of iBidan
Postnatal Recovery Platform

Building a trusted postnatal recovery platform that supports mothers, elevates Bidans, and advances traditional Malay postnatal care through structured systems and modern wellness innovation.

Shannon Eu, founder of iBidan

100,000+

Mothers Served

500+

Bidan in Network

60+

Areas Served

Singapore &
Malaysia

It began with
one simple question:

Why are so many mothers not truly cared for during the time they need help the most?

Throughout my journey in the postnatal care industry,
I realised that many mothers go through struggles that are often unseen.

Physical pain

Body fatigue

Breast engorgement

Emotional stress

Sleep deprivation

Slow body recovery

A group of iBidan Bidans together

One Hari Raya Night

At that time, iBidan was still a small team with fewer than 50 Bidans. One Hari Raya night, around 11pm, I sent a greeting to one of our Bidans. She replied:

“Terima kasih, Bos… sekarang saya tengah dalam perjalanan ke rumah customer. Mummy susu bengkak, saya nak pergi bantu dia.”
Thank you, Boss… I’m on my way to a customer’s home. The mummy is experiencing breast engorgement, so I’m going over to help her.

While many families were celebrating Hari Raya together, one of our Bidans was still on the way to support a mother who needed help. That night changed the way I saw the profession.

From Tradition to Professional Excellence

The iBidan team on stage together

Why iBidan Was Built

We built iBidan to support both mothers and Bidans – making recovery more accessible and structured, while creating greater visibility, standards and recognition for professional Bidans.

A Bidan performing a traditional postnatal massage

Tradition, Supported by
Modern Innovation

Through ABE – Active BioEnergy Technology, we combine the wisdom of traditional Malay postnatal care with modern wellness innovation to create a more structured and effective recovery experience.

Bidans preparing postnatal care kits

Building Professional Standards

We continue to build training systems, service standards, quality monitoring, professional rankings, customer feedback systems and recognition programmes to strengthen the professionalism of Bidans.

The Journey Was Not Always Easy — A New Beginning in Yunnan, China

The Journey Was Not Always Easy

There was a period when iBidan entered a major phase of transition and rebuilding.

During that time, I realised that leadership was no longer only about building a company. It was also about protecting trust.

One Bidan once told me:

Bos pergi mana… kami ikut Bos.
“Wherever you go, Boss… we will follow you.”

To me, that was more than loyalty. It was trust.

The iBidan Yunnan Awards Night
Traditional Yunnan architecture among autumn trees

A New Beginning in Yunnan, China

In 2026, iBidan organised the iBidan Postnatal Excellence Recognition in Yunnan, China.

For me, this was not simply an overseas recognition event. It represented a new chapter in recognising the professional value of Bidans and the work they had spent years doing quietly.

It reminded me that our future must go beyond providing services – towards better postnatal recovery awareness, stronger professional standards, greater recognition for Bidans, and a more structured future for traditional postnatal care.

Award presentation at the Melaka Awards Night

Malaysian Media Recognition

Featured by Malaysian media for iBidan’s journey in strengthening postnatal recovery care
and elevating the role of professional Bidans.

Bernama TV3 Kosmo Utusan Malaysia Malaysia Gazette KL Hype
View More

Every mother deserves to be cared for better.
And every Bidan who truly serves with heart deserves to be genuinely seen and respected by society.

At the heart of iBidan is trust – the trust mothers place in our care,
and the trust Bidans place in our journey.
That trust took years to build.
Protecting that trust will always remain at the heart of everything we do.